Shipping Policy

Shipping and handling fees depend upon the number of items ordered and the method of delivery selected at checkout/ Weather delays or other factors beyond our control may impact delivery times and are non-refundable.

Rush orders placed on a business day prior to 2 P.M. Eastern Standard Time will ship the same day. Rush orders placed after 2 P.M. Eastern Time will ship the following business day. Rush orders processed on the weekend will ship on the next business day. Please allow the delivery time on the selected service for your package to arrive upon leaving your warehouse. Business days do not include weekends (Saturday and Sunday) or US holidays.

For optimal delivery service, please include both your PO Box number and a physical street address for the shipping address. Orders with only a PO Box in the shipping address can only be sent via USPS and may take up to 12 business days for delivery. If you do not have a physical street address, please contact our Customer Service Department for assistance.

Personalized items may require extra time of completion prior to shipping. Rush Services are not available for personalized items.Delivery services available will depend on the shipping address entered at checkout. Business days are Monday-Friday excluding US Holidays.

International Customs Charges and Duties

International (outside the USA) customers must pay applicable sales tax, duty and Customs charges. Your local government determines duty and Customs charges, which varies by country. Duties, taxes and/or Customs fees will be an additional amount that will be collected upon delivery of your order. Unfortunately, we are unable to provide you with the exact amount you will be charged. Your order confirmation details only the charges we are collecting. Contact your local government for specific details.

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